Upload your price list, service descriptions, or any document. BotChap's Knowledge Base trains your AI on your real content — so clients get your actual answers, not guesses.
Generic AI gives generic answers. Your clients don't want generic answers. They want to know your prices, your specific services, and whether you can fit them in this week.
BotChap's Knowledge Base (powered by RAG — Retrieval Augmented Generation) fixes this. You upload your documents or connect your website URL, and your AI learns from your content. When a client asks "How much do you charge for a 60-minute session?", the AI answers with your actual price.
That's the difference between an AI that represents your business and one that confuses your clients.
PDFs, Word files, text files, CSVs — upload anything. Service menu, price list, FAQ sheet, intake forms. The AI reads it and learns from it.
Already have a website? Enter your URL and BotChap crawls your pages. Your AI learns everything you've published without you copying a single line.
The AI answers from your specific documents, not from general knowledge. No hallucinations. No made-up prices. No generic filler.
Changed your prices? Re-upload your document. Your AI updates immediately and reflects your latest information from that point on.
Stop answering the same 10 questions every day. Upload an FAQ document once. Your AI handles them automatically.
Service descriptions, aftercare instructions, booking policies, parking directions, house rules — anything you want clients to know, your AI can explain.
See how solo professionals use this feature every day.
Uploads a PDF with all services, prices, and aftercare instructions. Clients scan a QR code at the salon and ask questions — the AI answers from the actual price list.
Uploads a document listing subjects taught, age groups, rates per hour, and availability. Parents ask questions via a direct link — the AI answers accurately every time.
Crawls their Airbnb listing and adds a house rules document. Guests ask about checkout, parking, noise rules — the AI answers from the host's exact policies.
Uploads a FAQ document about their practice, insurance accepted, session format, and fees. New clients get accurate answers before ever contacting the therapist.
PDF, DOCX (Word), TXT, CSV, and plain text. Website crawling is also supported — just enter your URL.
Starter and Growth plans include standard Knowledge Base storage. The Scale plan includes extra storage add-ons for larger content libraries.
By default, the AI prioritizes your uploaded content. For questions outside your knowledge base, you can configure whether it uses general AI knowledge or declines to answer.
No. The Knowledge Base requires a Starter plan ($9.59/month) or higher.
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